Shipping insurance

• Orders can be cancelled or modified within 2 hours after being placed.
• It usually will take about 2-4 business days to make the production and 7-15 business days to deliver.
• International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this
• Learn more about Shipping Policy here.

Refund & Replacement 

• Memory magic box products come with ONE YEAR- GUARANTEE, counting on the time when tracking shows delivered.
•  100% refund or replacement new if products have not meet your expectation regardless of any reasons.

For more detailed information and instructions, please visit our Refund & Replacement Policy.

We want you to be satisfied with the products you buy from us. 

We have 24/7/365 ticket and email support. Please contact us at support@memorymagicbox.com if you need any assistance.